Administrator SILK & PROGRESS, spol. s r.o.
Registered office Moravská Chrastová 29, 56904 Brněnec

Information about personal data processing

SILK & PROGRESS, spol. s r.o., registered office at Moravská Chrastová 29, 56904 Brněnec, Company ID No. 45539961, cares about protecting the personal data you give us. It is important that you know that the personal data you provide us with are processed responsibly, transparently and in accordance with Regulation (EU) 679/2016 of the European Parliament and of the Council. You are entitled to request information about the registered personal data, their correction and erasure, if they are provided based on your consent. In the case of automated processing, you have the right to data portability and to not be the subject of decisions based exclusively on this decision-making. Should you have any questions or requests concerning the processing of your personal data, you may contact us in writing at the company’s registered office.

Your personal data security

SILK & PROGRESS, spol. s r.o. cares about the safety of the personal data you provide to us. We have adopted suitable technical and organisational measures in order to adequately protect your data with respect to the importance of their processing. No unauthorised party has access to the personal data we have obtained from you, and we do not provide them to other parties for further processing without your consent, unless required by law or to protect our legitimate interests.

Right to information

You have the right to ask the controller for information about which personal data we process about you, in what scope and for what purposes. We will provide you with this information free of charge at latest within 30 days, in extraordinary situations at latest within 90 days. We will inform you in time about the extension of the deadline in extraordinary cases. If you require the disclosure of information we register about you, we will first need to verify whether you are really the person to whom this information belongs. Hence, you must provide adequate identification of your person in the request. If necessary, we have the right to request additional information for your identification, before providing you with the personal data we process about your person.

We have the right to justly refuse requests for information which are unfounded, unreasonably repeated, or the acquisition of which requires unreasonable efforts or would be difficult to obtain (typically from backup systems, archives, etc.).

Right to data portability

You have the right to receive the personal data we register about you in structured, regularly used and machine-legible format. Based on your request, these data may be provided to another controller.

Data updates, right to rectification

Because personal data may change over time (e.g. change of surname), we would be happy if you informed us of any changes pertaining to you, so as to have up-to-date personal data about you and avoid potential mistakes. It is essential to provide information about changes in data, so that we can duly perform our activities as the controller.

This is associated with your right to rectification of the personal data we register about you. If you find that our data are no longer up-to-date, you have the right to request their rectification.


If you believe that we do not process your personal data in accordance with valid Czech and EU legislation, you may raise an objection and we will verify the justification of your request. At the moment of filing the objection, the processing of your personal data will be restricted until the justification of the objection is verified. We inform you that you have the right to address your objection against the processed personal data, which we process about you, to the respective supervisory authority, namely the Office for Personal Data Protection at the address:

Office for Personal Data Protection
Pplk. Sochora 27
170 00 Prague 7

Right to restrict processing

You have the right to restrict the processing of your personal data if you believe that they are registered inaccurately, or that we process them unlawfully, or if you believe that we no longer need these data for the purpose of processing.

Right to erasure

If you have ever granted us consent to process your personal data (e.g. e-mail address as part of the sent newsletter), you have the right to withdraw consent at any time, and we are obliged to erase the data which we process based exclusively on your consent. The right to erasure does not apply to data processed as part of the obligation to fulfil a contract, for legal reasons or legitimate interests. If any of your data are stored in backup systems, which automatically ensure the resilience of our systems and perform the function of protection against data loss in the case of contingencies, it is not in our capacity to erase these data from the backup systems, and often it is not even technically feasible. Nevertheless, these data are in no way actively processed and will not be used for further processing purposes.

Who to contact

You can address your questions about personal data protection via e-mail to or to our company’s registered office:

SILK & PROGRESS, spol. s r.o.
Moravská Chrastová 29
56904 Brněnec

Website - protocol files

If you access our website and browse it, we process the following protocol files and save them on our servers. The information we store includes:

We process this information for maximally one year and only for the purpose of our legal protection.


When you visit our website, you are informed that we use technologies to collect and store information using cookies in your devices. Cookies are small text files which we do not send anywhere; you can remove these files from your browser or ban their use entirely. Cookies do not collect any personal data, but without these files we cannot guarantee the full functionality of the website.

Analysis and statistics

We monitor and analyse the website using analytic services. None of the data we analyse using this service constitutes your personal data. We use this service to determine visitation and geographic data, information about the browser and operation system from which you access our website. We use all of this information for marketing purposes, in order to further improve our website and content, and for the purpose of legal protection.

Newsletter subscription via e-mail

If you are interested in receiving special product offers from SILK & PROGRESS via the e-mail address which you disclose to us and grant consent to such use of your e-mail address, we will process this e-mail address exclusively for these purposes. SILK & PROGRESS, spol. s r.o. does not provide e-mail addresses thus obtained to any other parties. If in the future you decide that you no longer wish to receive e-mails from SILK & PROGRESS for this purpose, you may withdraw your consent to the processing of the said e-mail address here, or in writing to the company’s registered office.

Handover of personal data to third countries

Personal data is not provided to processors or other recipients in third countries or international organisations.